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Skinoren 20% Cream

Skinoren 20% Cream

Pack Size: 30g
RRP: £15.95
Saving: £0.46
Our Price: £15.49
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Age: 18 years + Pregnancy: Not suitable Breastfeeding: Not suitable

Skinoren cream contains the active ingredient azelaic acid. Azelaic acid has a dual mode of action; it reduces the growth of the keratin cells that block pores and sebaceous glands causing spots, as well as killing the bacteria that live on your skin that can be responsible for acne. It is available to purchase from The Independent Pharmacy Online Doctor following a free consultation.

Pharmacist Tip

Wash your face using a mild soap or cleanser with warm water. Very hot water or harsh, fragranced soaps can cause further redness and irritation making acne appear worse. 

Skinoren cream is available to buy from The Independent Pharmacy Online Doctor service, following a free consultation, to help to treat acne. To find out more about acne and see all the available treatments, see our Online Doctor Acne page.

Skinoren 20% Cream is a prescription only medicine (POM) used to help reduce the symptoms of acne. Acne symptoms will present as blackheads and whiteheads, which are often referred to as spots or pimples. Skinoren cream contains the active ingredient azelaic Acid and is manufactured by Bayer Plc.

In the treatment of acne, azelaic acid works in two ways. It acts to reduce the growth of keratin surface skin cells. These surface cells can mix with sebum, which is a natural oily substance produced by the skin in the sebaceous glands. When keratin skin cells mix with sebum they can form a plug, blocking the pores on the skin. This can lead to blackheads and spots developing. By reducing the growth of keratin skin cells, Skinoren reduces the chances of pore-blocking plugs from forming.

Skinoren cream also kills the bacteria associated with acne (Propionibacterium). This common bacteria feeds on the sebum produced by the skin. This feeding causes propionibacterium to produce waste products and fatty acids that irritate the sebaceous glands, causing them to become infected and inflamed and resulting in acne symptoms. Azelaic acid works to decrease the number of propionibacterium by reducing the sebum on which they feed. This reduction in bacterial numbers reduces the irritation and inflammation of the sebaceous glands, allowing the skin to heal naturally.

Skinoren cream is suitable for the treatment of mild to moderate acne. To obtain the best results it is recommended the cream be applied over a period of several months, but for no longer than six months.  

Pharmacist tip: Skinoren cream should be applied twice daily, in the morning and evening. It should be applied to the affected areas after they have been washed and patted dry. People with sensitive skin may wish to begin using the cream once daily in the evening and increase to twice daily after around a week, as tolerated.

  • Skinoren cream should be rubbed into the affected areas twice daily, after washing.
  • Those with sensitive skin may wish to apply Skinoren cream once daily in the evening for the first week of treatment.
  • Skinoren cream should not be used for more than 6 months continuously. 

When using Skinoren cream, about 2.5cm (roughly 1 inch or 0.5g) should be enough to cover the entire facial area. If other areas are affected the amount used should be judged accordingly depending on the size of area affected.

To get the best effects from Skinoren cream it is important that it is used regularly for a number of continuous months. Improvement should be seen after around 4 weeks.

Skinoren cream contains the active ingredient azelaic acid 20% w/w.

It also contains: Arlatone 983 S, Cutina CBS, Cetearyl octanoate, Propylene glycol, Glycerol, Benzoic acid & Purified water. 

Like all creams there is the potential that you may be allergic to Skinoren cream. We recommend you do a spot test before commencing treatment.

If you do experience side effects from Skinoren cream, they can include a burning, stinging or tingling feeling, dry skin, itching, redness, a rash or skin sensitivity to light. Please read the Patient Information Leaflet enclosed with your medicines for a full list of side effects.

If you experience any adverse effects from taking your prescribed medicine it is important to let us know immediately. Please log in to your online account and message one of our healthcare professionals or alternatively call us on 0117 971 1603. In a medical emergency you should contact the emergency services or go straight to your local Accident & Emergency.


Skinoren cream should not cause a harmful interaction with any of your other current medicines. Please read the Patient Information Leaflet enclosed with your medicines for further information.

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All our orders are sent out using Royal Mail. Tracking is available on all orders. We always aim to dispatch all orders within 24 hours of them being received, if we are unable to meet this high standard for whatever reason we will always contact you to advise you of the delay.

We offer free UK standard delivery on orders over £40.

The following delivery options are available:

  • Standard Delivery - 2/3 day delivery - £2.95
  • Express Delivery - 1/2 day delivery - £4.45
  • Special Delivery (Guaranteed before 1pm) - £8.95
  • Saturday Guaranteed before 1pm - £10.45

The cut-off for same day dispatch of orders is 4pm. Orders processed after this time will be dispatched the following working day. Orders are dispatched Monday - Friday. Orders will not be processed on weekends or bank holidays.

We ensure all deliveries are in plain packaging for discreet delivery of your medicines and pharmacy goods.

Deliveries containing pharmacy-only or prescription medicines may require a signature on receipt. 

Delivery is free for all NHS prescriptions.

Please note: Royal Mail do not deliver on Sundays or Bank Holidays - this should be taken into account when ordering. 


We are currently unable to ship orders outside of the UK.

Skinoren Cream FAQ's

What does Skinoren Cream contain? 

Skinoren Cream contains azelaic acid 20%. Azelaic acid has a dual mode of action; it helps to reduce the excess growth of skin cells that block pores as well as reducing the number of acne-causing bacteria living on the skin.

How do I use Skinoren Cream? 

In adults and children 18 years and over, you should apply Skinoren to the affected areas of acne twice daily. You should cover the whole affected area, not just the individual spots. If you find that Skinoren causes irritation to your skin initially, reduce the applications to once daily until the irritation passes and then slowly increase back to twice daily applications. You should not use Skinoren for more than 6 months consecutively.

Can I use other acne treatments with Skinoren Cream (Azelaic Acid)?

You can combine Skinoren with antibiotic acne treatments such as Tetralysal (lymecycline), Minocin (minocycline) or Erythromycin tablets. Skinoren should not be used with any other acne creams as it may cause excess drying or irritation to your skin.

I have started using Skinoren cream and the treated area is red and irritated, is this normal?

Redness and irritation of the treated area can occur when you use Skinoren Cream for the first time. This is not usually serious and normally subsides within a week. During this time reduce the frequency of Skinoren application to once daily to allow your skin to recover and then slowly build up to using it twice daily.  

Why can I only buy three tubes of Skinoren online at one time?

Skinoren is an prescription-only acne treatment. For that reason, to ensure the safety of our patients and the legal operating of our pharmacy, we only supply a maximum of 3 months treatment at one time. Skinoren treatment is normally judged for effectiveness after 8-12 weeks. This means that if you do not find Skinoren as effective as you would like, you are not stuck with an excess of medication. If you are happy with the results you can log in and re-order another supply to give you up to 6 months treatment.

Is Skinoren available for next day delivery?

Yes, we understand that sometimes you want to get your treatment as soon as possible. If ordered before 4pm, Skinoren Cream is available for next day delivery.

Is it safe to buy Skinoren online?

Yes, as long as you are buying from a website that is a legally operating and regulated pharmacy it is perfectly safe to buy Skinoren Cream online. The Independent Pharmacy is an NHS Online Pharmacy based in Bristol and has all the necessary regulation to be able to safely provide convenient access to genuine prescription acne treatments through our Online Pharmacy & Online Doctor.

How do I buy Skinoren online?

It simple! Just select 'Start Consultation' above, you will need to fill in a simple health questionnaire so our GPs & Pharmacists can ensure it is safe for us to supply your Skinoren to you. It all takes around 3 minutes and your treatment can be delivered to your door.

What are the advantages of buying Skinoren Cream online?

There are many advantages to buying Skinoren online, some include:

  • It's quick & easy - there is no need to spend time at the doctor or pharmacy.
  • Fast delivery - We offer same day dispatch before 4pm and fast delivery to your address of choice with Royal Mail.
  • Great prices - we are able to offer very competitive prices and we guarantee to beat any other Online Doctor service.
  • Tons of information - we provide all the information you could need on Skinoren/Azeliac Acid and other acne treatments, in easy to digest formats, at a time to suit you.

The Independent Pharmacy is an online pharmacy and online doctor service is owned and operated by ABSM Healthcare Ltd (Company Reg. 08515600) and Red Label Medical Ltd (Company Reg. 08676338). All information that appears on this website is intended for information purposes only and should be used to supplement, not replace, your relationship with your local healthcare professionals. You should consult your doctor if you think you may have a health problem or before you start taking a new medicine. Please ensure you always read the information leaflets supplied with any medicinal products.For more information see our policies and terms and conditions at the bottom of every page. © 2014 ABSM Healthcare Ltd. All rights reserved.
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