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Xyloproct Ointment

Xyloproct Ointment

Pack Size: 20g
RRP: £29.95
Saving: £5.00
Our Price: £24.95
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Age: 18 Pregnancy: Not suitable Breastfeeding: Not suitable

The name of your medicine is ‘Xyloproct 5%/0.275% Ointment’. It is referred to as ‘Xyloproct Ointment’ in the rest of this leaflet.

Xyloproct Ointment contains two medicines: lidocaine and hydrocortisone.

  • Lidocaine (sometimes known as lignocaine) belongs to a group of medicines called local anaesthetics.
  • Hydrocortisone belongs to a group of medicines called corticosteroids.


Xyloproct Ointment may be used in adults and children of all ages for the following reasons:

  • to relieve itching around the back passage (anus) or female private parts (genitals).
  • to relieve the symptoms of piles (haemorrhoids) and other problems that affect the back passage. These symptoms include pain and inflammation.

Always use Xyloproct Ointment exactly as your doctor has told you. You should check with your doctor or pharmacist if you are not sure. Always wash your hands well before and after using this medicine.

How much Xyloproct Ointment to use

  • Your doctor will tell you how much ointment to use and how often to use it.
  • Usually the ointment should be put on the affected area several times a day.
  • Up to 6 g (grams) of ointment can be used each day. This is about a third of a tube.

How long to use Xyloproct Ointment for

  • Xyloproct Ointment should only be used for limited periods of time.
  • With longer periods of treatment (up to 3 weeks) your doctor may suggest that you have a break from treatment, especially if you are getting irritation around or inside where the ointment is applied.
  • If you get irritation, your doctor may do a patch test to see if it is being caused by Xyloproct Ointment.

Using the applicator

  • The ointment comes with an applicator. Your doctor will tell you if you need to use this.
  • If your doctor tells you to use the applicator, be careful not to put too much ointment inside the back passage, especially if it is being given to a child.
  • Clean the applicator very well after each use.

If you use more Xyloproct Ointment than you should

  • If you use too much ointment talk to your doctor as soon as possible.
  • It is particularly important to talk to your doctor as soon as possible if a child has been given too much ointment. This is because fits have sometimes happened in children who have been given too much.

The active substances in Xyloproct Ointment are lidocaine and hydrocortisone acetate. Each gram of Xyloproct Ointment contains 50 mg (milligrams) of lidocaine and 2.75 mg of hydrocortisone acetate.

The other ingredients are zinc oxide, aluminium acetate, stearyl alcohol, cetyl alcohol, purified water and macrogol (3350 and 400).

Like all medicines, Xyloproct Ointment can cause side effects, although not everybody gets them.

Stop using Xyloproct Ointment and talk to your doctor straight away if you notice any of the following – you may need urgent medical treatment:

  • Sudden onset of rash, itching or hives on the skin.
  • Swelling of the face, lips, tongue or other parts of the body.
  • Shortness of breath, wheezing or trouble breathing.

This may mean that you are having an allergic reaction.

Stop using Xyloproct Ointment and talk to your doctor if you notice any of the following:

  • Soreness in your back passage.
  • Bleeding from your back passage.

Other possible side effects:

  • Redness, swelling and itching where Xyloproct Ointment has been put on your body.

Reporting of side effects

If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. By reporting side effects you can help provide more information on the safety of this medicine.

Do not use Xyloproct Ointment if:

  • You are allergic (hypersensitive) to lidocaine or hydrocortisone or any of the other ingredients of Xyloproct Ointment (listed in Section 6: Further information).
  • You have ever had an allergic reaction to other local anaesthetics or to other corticosteroid medicines.
  • You have an infection where the ointment is going to be put and the infection is not being treated.
  • You are not in hospital and you are taking medicines for an uneven heart beat (such as amiodarone or sotalol).

Do not use Xyloproct Ointment if any of the above apply to you. If you are not sure, talk to your doctor or pharmacist before using Xyloproct Ointment.

Take special care with Xyloproct Ointment

Check with your doctor or pharmacist before using Xyloproct Ointment if:

  • Your skin is very thin or fragile where the ointment is going to be put.
  • You have an infection where the ointment is going to be put. If this applies to you, your doctor may ask you to use another medicine as well as Xyloproct Ointment.
  • You have ever been told that you have a rare disease of the blood pigment called ‘porphyria’ or anyone in your family has it.

Taking other medicines

Please tell your doctor or pharmacist if you are taking, or have recently taken, any other medicines. This includes medicines that you buy without a prescription and herbal medicines. This is because Xyloproct Ointment can affect the way some medicines work and some medicines can have an effect on Xyloproct Ointment.

In particular, tell your doctor or pharmacist if you are taking or using any of the following medicines:

  • Medicines for an uneven heart beat (such as amiodarone or sotalol).
  • Other local anaesthetics.

Pregnancy and breast-feeding

Talk to your doctor before using Xyloproct Ointment if you are pregnant, may become pregnant or are breast-feeding. Your doctor will decide if you can use Xyloproct Ointment during this time.

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All our orders are sent out using Royal Mail. Tracking is available on all orders. We always aim to dispatch all orders within 24 hours of them being received, if we are unable to meet this high standard for whatever reason we will always contact you to advise you of the delay.

We offer free UK standard delivery on orders over £40.

The following delivery options are available:

  • Standard Delivery - 2/3 day delivery - £2.95
  • Express Delivery - 1/2 day delivery - £4.45
  • Special Delivery (Guaranteed before 1pm) - £8.95
  • Saturday Guaranteed before 1pm - £10.45

The cut-off for same day dispatch of orders is 4pm. Orders processed after this time will be dispatched the following working day. Orders are dispatched Monday - Friday. Orders will not be processed on weekends or bank holidays.

We ensure all deliveries are in plain packaging for discreet delivery of your medicines and pharmacy goods.

Deliveries containing pharmacy-only or prescription medicines may require a signature on receipt. 

Delivery is free for all NHS prescriptions.

Please note: Royal Mail do not deliver on Sundays or Bank Holidays - this should be taken into account when ordering. 


We are currently unable to ship orders outside of the UK.

The Independent Pharmacy is an online pharmacy and online doctor service is owned and operated by ABSM Healthcare Ltd (Company Reg. 08515600) and Red Label Medical Ltd (Company Reg. 08676338). All information that appears on this website is intended for information purposes only and should be used to supplement, not replace, your relationship with your local healthcare professionals. You should consult your doctor if you think you may have a health problem or before you start taking a new medicine. Please ensure you always read the information leaflets supplied with any medicinal products.For more information see our policies and terms and conditions at the bottom of every page. © 2014 ABSM Healthcare Ltd. All rights reserved.
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