Cookies are very small data files that are stored on your computer during and after visiting a website or sometimes by emails. They are generally used to enhance the customer experience on a website, for example; remembering your preferences on a particular site and recording what is in your shopping basket as you browse. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. For us, cookies help us to analyse how our customers interact with our website so we can make improvements.
They can also be used by the companies who own the website, in order to provide anonymous data to analyse the use of their website, so that advertising can be more specific and relevant to the user.
Certain cookies are necessary in order for you to use our websites, whereas other cookies while not essential do help to improve your experience while using our site. You can delete the cookies via your browser at any time if you wish to, please see below for more information on how to do this, but this will restrict the functions that you're able to carry out on our sites.
We use what are known as ‘browser’ cookies to allow you to navigate our site efficiently and perform certain functions to help personalise our site to you. Of these, session cookies help to memorise or bookmark your activity on our site to allow you to easily pick up browsing from where you left off, as well as other important functions. Tracking cookies are used to help store your preferences for the next time you visit our site. These are anonymous and are used by us to analyse the use of our site with Google Analytics, which will enable us to make improvements that will benefit your future customer experiences.
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that by deleting our cookies, or disabling future cookies, you may not be able to access certain areas or features of our site.
Updated: May 2018
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