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Online Pharmacy & Online Doctor

The safe & easy way to buy over 435 medicines online

We are a trusted pharmacy

We are regulated by a number of organisations in the UK including the MHRA, GPhC & CQC to ensure we offer the highest level of service to every one of our customers.

Rated 9.8 out of 10 based on 1841 reviews. See more of the reviews here

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It seems like getting the right medical treatment quickly is getting harder.

Sound familiar?

The Independent Pharmacy was started by Andy & Scott, two pharmacists, after growing frustrated at the inefficiencies that prevented people from getting the treatment they need, when they needed it.

We started with the aim of providing a dependable and personal online service. Our experts have years of industry experience to allow us to safely provide medicines online through our specialist website.

"Our goal is to offer our customers economical and convenient access to medicines with a personal and discreet service."
Scott McDougall, Pharmacist & Director

How does it work?

It's easy! Follow our simple 5-step process to get the treatments you need in no time.

  • 1 Select your treatment

  • 2 Complete a simple health questionnaire

  • 3 A healthcare professional reviews your answers

  • 4 Fast, discreet delivery to your door

  • 5 Easily re-order in a few clicks

Why choose The Independent Pharmacy?

Treatments & Medical Conditions

Select your treatment or medical condition

Y 1 treatment

Can't find what you're looking for?

We can order almost any prescription or over the counter treatment. If you can't find what you are you looking for, please contact our support team on 0333 2200 519 or chat online.


No-hassle, discreet online healthcare from accredited UK pharmacists & doctors

We are a trusted UK Online Chemist whose 24-hour pharmacy service is all about delivering the best care to our loyal patients and customers. Our innovative Online Pharmacy website means that we can safely dispense a wide range of medicines, including prescription and non-prescription treatments for most common ailments and medical conditions.

Use our safe, straightforward, and fully-licensed Online Pharmacy to help you get the right treatment - fast. With medicines delivered to your door in discreet packaging and tactful billing options; The Independent Pharmacy value your privacy as well as your health.

Using our online prescription service means no more waiting around in the chemist for your medication; it will be delivered directly to your door. Whether you have an electronic, paper or private prescription: our friendly UK pharmacists can cater to your needs.

Even without a prescription, you can use our reliable Online Doctor. Simply choose the medicine you need and after completing a short medical questionnaire, you can quickly checkout. Our medical team of doctors and pharmacists will check your order to ensure it is safe and effective for you before our pharmacy ships your treatment; tracked all the way to your door. The best thing is, this all happens in less than 24 hours!

To remove the hassle of repeat prescriptions, we have made re-ordering your medicine even easier - all it takes is a few clicks from your online account! You can even buy medicines in bulk to ensure that you never run out again, enjoying a generous discounted rate.

If you are experiencing a health problem and can't get to see your doctor, come direct to our accredited UK Online Pharmacy where we can help you quickly get the medicine you need.

Frequently Asked Questions

  • What is the The Independent Pharmacy?

    The Independent Pharmacy is an Online Pharmacy (or Online Chemist/Online Doctor depending on your preferred terminology!) that is run by a team of experienced healthcare professionals based in Bristol, UK. It is owned and operated by two UK pharmacists, Andy Boysan & Scott McDougall, who founded and run The Independent Pharmacy based on years of industry experience. Through our innovative website, you can buy medicines online to treat many different medical conditions, all conveniently delivered to your door. You can also order prescriptions online with free delivery on all NHS prescriptions.

    Say goodbye to the hassles of ordering medicines with The Independent Pharmacy!

  • How is an Online Pharmacy/Chemist different to my local chemist?

    At The Independent Pharmacy, as an online pharmacy, we like to think that we offer some big advantages to our customers:

    • We are able to offer a wider range of medicines (including prescription treatments) to purchase safely and efficiently through our website. When our customers buy medicine online, we always ensure it is checked by the appropriate healthcare professional so you know you are in safe hands. All orders are shipped quickly in discreet packaging making it easy to get the medicines you need, when you need them.
    • We offer free delivery on all NHS prescriptions nationwide. You can get order repeat prescriptions online, delivered straight to your door every month with no fuss. We can even sort out the ordering for you to make the process even smoother!
    • Our online pharmacy team are available by telephone, email and live chat. Any questions, queries or healthcare advice you need is always on hand from the comfort of your own home. 

    At The Independent Pharmacy, we wanted to focus on expanding the provision of online pharmacy services, therefore we operate a purely online service. This allows us to focus our attention on our patients using our website, ensuring you get the best service & value we can possibly provide. 

  • How can I be sure The Independent Pharmacy is legitimate?

    At the Independent Pharmacy we are registered with, governed & inspected by a number of organisations in the UK to ensure that we provide the highest quality care to our customers. Our Online Pharmacy is regulated by the General Pharmaceutical Council (GPhC), registered with the National Pharmaceutical Association (NPA) and has been licenced by the NHS to provide prescriptions online. The Independent Pharmacy is also regulated by the Care Quality Commission (CQC) to ensure we offer the highest level of care to our patients when they buy medicine online. You can see our credentials and check them in the footer of every page on our website.

    Offering a high level of service means a lot to us, therefore, we independently collect feedback from all of our customers through our review partner, Trustpilot. Have a read of some of our thousands of fantastic reviews to see the experience that we provide our current customers.

    If you're still not sure, pick up the phone or drop us an email and one of our friendly online pharmacy team will offer any help we can!

  • How am I able to buy prescription medicines without seeing my doctor?

    At The Independent Pharmacy, we are a fully-regulated Online Pharmacy/Online Doctor and our customers' health and safety is paramount to us. We aim to make ordering the medicine you need a simple and easy process, however, we have a thorough operation behind the scenes to ensure your order is processed safely, efficiently and professionally.

    All our orders are checked by the appropriate healthcare professional, a doctor for prescription medicines and a pharmacist for pharmacy medicines. All orders for prescription medicines involve a private prescription being produced by our prescribing team and passed to our pharmacy for dispensing before being dispatched to you. Before you are able to buy medicine online, you need will need to answer a short questionnaire about your health and the medicine you are purchasing. This allows our doctors & pharmacists to ensure the order is safe and appropriate before issuing a private prescription for our pharmacy to dispense. 

    We are extensively regulated and inspected to ensure we offer the highest levels of care whilst also providing top-class service to all of our online pharmacy customers.

     

  • How do I contact The Independent Pharmacy?

    Whether it's a query about buying medicine online, ordering prescriptions online or you're simply looking for advice, we want to be available for our customers in the most convenient way possible. You can contact us by email, live chat, and telephone - whatever way suits you best! Our aim is to always solve your questions and queries quickly and efficiently no matter how you get in touch - just drop us a line and we'll sort the rest! You can find all of our contact details in the footer of every page on the website.

  • Is The Independent Pharmacy based in the UK?

    Yes, we are an Online Pharmacy based in Bristol, UK. We are owned and run by pharmacists and other colleagues including GP's, Pharmacist Prescribers & Dispensing Technicians, all trained and registered in the UK. All our medicines are made in the UK and when you contact us you'll come straight through to our Bristol-based team - no problem! Don't risk your health when buying medicine or ordering prescriptions online, trust The Independent Pharmacy to provide you with top quality healthcare service every time.

  • What services do you provide as an Online Pharmacy?

    We offer our customers three main services:

    1. We sell a large range of prescription and pharmacy medicines to treat over 60 different medical conditions including weight loss, migraine, erectile dysfunction, chlamydia, acne and many more. All medicines are dispatched in discreet packaging and delivered directly to your door.
    2. We can dispense NHS prescriptions, all with free delivery, saving you visits to your GP and local pharmacy.
    3. We offer a broad range of healthcare advice on our website or you can talk to a real person by telephone, email or live chat. We are available to give you healthcare advice in whatever manner suits you.

Fast, discreet, tracked delivery to your door by:

  • Delivery from just £2.95
  • Guaranteed next day available
  • Track your delivery in your account
  • All parcels arrive in plain packaging
  • Same day dispatch before 4pm on all UK orders
  • Free UK delivery on orders over £40

Find out more

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Did you know you can search from anywhere on the site? Simply press 's' on your keyboard and our quick search tool will appear.

Alternatively you can view a list of all of our treatments and treated conditions.

If you can't find what you are looking for, please contact our support team on 0333 2200 519 or chat online.