About Us - The Independent Pharmacy

What does The Independent Pharmacy do?

The Independent Pharmacy provides a safe, personal online healthcare service. You can receive confidential health consultations with a UK doctor and receive your prescription from the comfort of your own home.

As well as offering a range of over-the-counter and prescription medicines, we also provide expert advice on a range of common health issues, including eczema, migraine, acne, erectile dysfunction, hair loss, rosacea and many more.

Our guidance helps you better understand your condition so you can make the decision that's best for you.

Find your condition

How does it work?

Place your order

The process is very simple. When you need a prescription, you place an order with us and complete a quick health assessment to check the medication is appropriate for you.

Complete a short health assessment

Our initial assessment doesn't require you to come in or visit anyone, it's just an online questionnaire so that one of our prescribers can assess the current state of your health, as well as your medical history and any other relevant information. This is no different to the questions that you would be asked if you went to visit your GP in person.

If you are ordering a medicine that you can normally get over-the-counter in your local pharmacy, a short set of questions (similar to those used by your pharmacist) are all that you are required to complete.

We'll review and approve your order

Then our qualified doctors and pharmacists, based here in the UK, will review your orders and, once approved, it will pass to our pharmacy team based in Bristol.

We'll dispatch your order

From here it is assembled and dispatched straight to your door and can arrive as quickly as the next working day, providing the order was placed before 4pm.

In some cases, you may be required to provide further information to allow us to be sure that the treatment is going to be safe and effective for you.

Meet the team

Company Directors and Pharmacists

Andy was born in Istanbul in 1975. He studied at the University of Bath, qualifying as a pharmacist in 1997. He went on to work in a number of pharmacies in and around Bristol and New Zealand. Andy returned to Bristol in 2008, managing a Lloydspharmacy where he met Scott, and so The Independent Pharmacy was born.

Andy spends his time outside of work with his wife and two young children. He is a nationally-ranked backgammon player that frequently competes with the best players from around the UK.

Born in 1989 in Bristol, Scott studied Pharmacy at the University of Strathclyde. Qualifying in 2011, Scott went onto work at Alliance Boots for several years, gaining valuable experience in the pharmacy industry. He then went on to work at a Lloydspharmacy where he met Andy. They formed a partnership and created The Independent Pharmacy in 2013.

Scott loves the outdoors and when he's not working, he can be found hiking, rock climbing, surfing, and snowboarding.

Leanne qualified as a pharmacist from the University of Tasmania in 2004. She went on to work in a number of pharmacies around Australia before moving to the UK in 2006. Leanne continued to gain valuable experience in several UK pharmacies, before joining The Independent Pharmacy in 2018. Leanne works alongside Scott and Andy to fulfil our patients' prescriptions.

Leanne is an avid traveller who has visited every continent except Antarctica. When not on her travels, she enjoys baking, snowboarding, and acrobatics.

Our Prescribing Team

Dr Grant qualified as a Doctor in Bristol in 1985. He has wide clinical experience as a GP in and around Bristol. He has a particular interest in orthopaedic medicine. He also has wide experience of managing change within Primary Care. He has been responsible for introducing telephone triage at his own practice and is well acquainted with the advantages and challenges associated with new ways of working. He is married with a son at University and two Labrador dogs. Don enjoys gardening and theatre.

Simon qualified from Leicester Medical School in 1996. After 4 years working in Hospital, he became a GP in September 2000. Since then he has worked as a GP in Bristol and is a GP Trainer and appraiser. He also does private GP work. He enjoys helping newer GPs to develop. Simon is married with 3 children, 1 excitable Cocker Spaniel and 2 cats. He is a dedicated lifelong fan of Reading FC having followed them through the highs and lows since the early 80s.

Dr Garcha qualified from Birmingham University in 2007. With many years' experience working in general medicine as an NHS hospital doctor, Dr Garcha also works in pharmaceutical medicine and pharmacovigilance (drug safety). He is now studying a Masters in oncology therapeutics. In his spare time, Raman is learning to play the guitar and is a black belt in Taekwondo.

Chris Newbury qualified as a pharmacist in 1996. After graduating from the University of Bath he has practiced pharmacy in hospitals around the UK, as well as in a variety of community pharmacies. Chris continued to develop his knowledge and gained a postgraduate qualification in Clinical Pharmacy followed by qualifying as an Independent Pharmacist Prescriber in 2012. This allows him to use his vast clinical knowledge to prescribe medicines for patients in his areas of specialty. He is married with three children and has recently restarted playing rugby after a 20-year hiatus.

Ruari O'Connell qualified as a pharmacist in 1991. After graduating from the University of London in 1990, he worked in community pharmacy for 18 years. In 2009, Ruari became Bristol CCG's first full time practice support pharmacist and qualified as an Independent Prescriber in 2011. Ruari is quite musical and plays guitar, 5 string banjo and mandolin.

Our pharmacists, doctors, and other prescribers are also supported by our qualified dispensing team, who all have 25+ years' experience working in the pharmacy industry.

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Can't find what you're looking for?

About The Independent Pharmacy

What does The Independent Pharmacy do?

How does it work?

Place your order

Complete a short health assessment

We'll review and approve your order

We'll dispatch your order

Why is The Independent Pharmacy different?

We're not like other pharmacies

We want to change that

Meet the team

Company Directors and Pharmacists

Our Prescribing Team

Any other questions?

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