About The Independent Pharmacy

Run by experienced healthcare professionals

The Independent Pharmacy was established in 2013 by pharmacists Andy Boysan and Scott McDougall.

They wanted to use technology to increase patients' access to reliable sources of medicines and advice, safe in the knowledge that they'll be dealing only with qualified UK pharmacists & doctors. In 2013 they realised that idea and created The Independent Pharmacy.

Andy Boysan
Scott McDougall
“We think accessing healthcare should be easy. We aim to offer our customers dependable, economical and convenient access to medicines with a personal and discreet service.”
Andy Boysan & Scott McDougall, Co-founders

What does The Independent Pharmacy do?

The Independent Pharmacy provides a safe, personal online healthcare service. You can receive confidential health consultations with a UK doctor and receive your prescription from the comfort of your own home.

As well as offering a range of over-the-counter and prescription medicines, we also provide expert advice on a range of common health issues, including eczema, migraine, acne, erectile dysfunction, hair loss, rosacea and many more.

Our guidance helps you better understand your condition so you can make the decision that's best for you.

A small collection of medicines; A tube of orange ointment, a bottle of pills, and a tub of cream

As well as offering a range of over-the-counter and prescription medicines, we also provide expert advice on a range of common health issues.

Why is The Independent Pharmacy different?

We're not like other pharmacies

We're committed to fighting stigma around health issues, providing guidance and raising awareness to keep our patients healthy. Our key objective is to deliver a safe, effective online healthcare service that goes above and beyond patient expectations.

In the past few years, we have seen an increase in the number of illegitimate online pharmacies. Some websites can provide fake, sub-standard, or even toxic medicines, and pose a serious risk to the public. Whereas, unregulated pharmacies can have little regard for patient safety with no oversight to ensure they are doing the best for their patients.

We want to change that

The Independent Pharmacy puts our patients' health above everything else. We never chase profits at the expense of patient well-being, and we will only sell safe medicines sourced from the same UK pharmaceutical wholesalers that supply the large UK high street chains. You won't find any dangerous or risky medicines on The Independent Pharmacy, and we always conduct rigorous medical checks before prescribing anything.

We believe that patients deserve accurate information to help them make the right decision for their health. Online pharmacies should take every precaution necessary before prescribing a medicine to their patients. We are registered with all the relevant UK regulatory bodies, including the CQC, to ensure that our service undergoes regular inspections to keep to the highest standards.

With The Independent Pharmacy, you know that you are in safe hands.

If you think an online pharmacy is suspicious, you can report it to the MHRA here.

Meet our clinical team

  • Free delivery over £40
  • 100% UK-based pharmacy
  • Free support and advice

How it works

Find the ideal treatment for your condition
Complete a short online consultation
Your order will be delivered as soon as the next working day.

Need something else?

We stock 633 treatments for 80 conditions

Or browse all treatments or conditions

Medical professionals standing unified looking for solutions to fix your health problem