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Otex Ear Drops

Otex Ear Drops (8ml )

Order before 3pm for delivery from Wed. 30 Sep and Thu. 01 Oct.

Description for Otex Ear Drops

Otex Ear Drops: These are dual action ear drops that are clinically proven to get rid of hardened ear wax which is tough to remove. The active ingredient is urea hydrogen peroxide and glycerol which works to break down ear wax by softening it which ensures the wax falls from the ear easily.

Product Information

  • Age: 2 years +

    Maximum per order: N/A

  • Pregnancy: Suitable

    Breastfeeding: Suitable

Otex Ear Drops are used to help soften earwax. It contains the active ingredient urea hydrogen peroxide. This ingredient works by releasing oxygen, which breaks up hardened earwax. Otex’s unique formula also has some antiseptic properties.

Earwax is a natural secretion of the ear. Its purpose is to provide a protective layer on the eardrum and in the ear. Sometimes too much wax is produced, which can result in hearing difficulties. For some, it may even cause pain.

A hard plug of earwax can be effectively softened using Otex Ear Drops. Alternatively, earwax can also be removed by your doctor or practice nurse, where the ear is flushed out with warm water (syringing). If there is large amounts of earwax or if the earwax is excessively hard, it may require softening prior to syringing and Otex can be used for this purpose.

Otex Ear Drops work to break down hardened earwax into pieces that can then be excreted naturally by the ear. Otex solution comes in an 8ml easy squeeze bottle that contains more than enough solution for one treatment.

*Prescription medicines are supplied subject to a medical consultation at the discretion of a doctor.

Adults, including the elderly and children 2 years and over:

  • While tilting the head, gently instil up to 5 drops into the ear.
  • Allow for to work for a few minutes and wipe away any excess with a tissue
  • Reapply once or twice a day, if required, for about 3 to 4 days while symptoms clear.
  • After use, clean your hands. Ensure you also replace the cap and put the bottle back to its carton.
  • Dispose of the bottle and its' contents after 4 weeks of opening.

Not everyone will experience side effects when they take medication, however if you do they can include:

  • Patients might experience a gentle, short-term effervescence in the ear. 
  • If pain or irritation occurs, discontinue use.
  • Usage of this medication might intensify excessive ear wax painful symptoms such as dizziness, some loss of hearing and tinnitus. 
  • Though not often, an unpleasant taste has also been reported.
  • Discontinue treatment and consult your doctor if you experience any of the unwanted effects or if symptoms worsen or persist.

If you are concerned about these effects, or if the product affects you in any other way, stop using it and talk to your doctor or pharmacist.

The active ingredients contained in this medicine is/are:

Urea Hydrogen Peroxide

The medicine also contains the following inactive ingredients to make up the complete product:

8-Hydroxyquinoline; Glycerol.

Reading the following warnings carefully will help to ensure you are selecting an appropriate product.

  • Avoid using this medication if you suffer from dizziness, or if your eardrum is or has been injured or if you are using a hearing aid or other ear drops in the ear or if there is pain, discharge, swelling, or infection in your ear. 
  • Use this medication only under close supervision of your pharmacist or doctor, if you have history of ear problems. 
  • You should avoid using these ear drops if you have had your ear syringed in the previous 2 to 3 days, or if you have attempted to remove ear wax using cotton buds, fingernails, or other instruments since applying the drops into the ear after such can aggravate the pain. 
  • If you are not sure whether to use the drops, consult your pharmacist,nurse or doctor before use. 
  • Discontinue treatment and consult your doctor if pain or irritation occurs during use, or if symptoms persist. 
  • Do not contact the eyes with these drops. 

Please read all packaging and the Product Information Leaflet before taking any new medicine and inform your doctor of medicines you are taking or intend to take.

Delivery & Shipping Information

Please note that due to the current situation with COVID-19, Royal Mail are experiencing some delays. This may mean that your order takes longer to arrive than you would normally expect. We are working hard to ensure that, where possible, all orders placed before 15:00 are still dispatched the same working day.


UK Orders

We offer FREE standard tracked delivery on orders over £40.

The following delivery options are available:

  • Standard Tracked Delivery - 3 - 5 day delivery - £2.95
  • Express Tracked Delivery - 1 - 3 day delivery - £4.45
  • DPD Next Day - 1 - 2 working days - £6.95
  • Special Delivery (Guaranteed before 21:00) - £8.95
  • Saturday Guaranteed before 21:00 - £10.45

Important Delivery Information

All our orders are sent out using Royal Mail (unless stated). We always aim to dispatch all Royal Mail orders received before 15:00 the same working day. Any orders received after 15:00 or over the weekend will be dispatched the next working day. Orders will not be dispatched on weekends or bank holidays.

All orders are subject to approval by our team of doctors and pharmacists. Your delivery date in the checkout is subject to your consultation being approved by our healthcare team.

All orders can be fully tracked from your dispatch email and in your account.

We ensure all parcels are in plain packaging for discreet delivery of your medicines and pharmacy goods. Where possible, we will attempt to size all parcels to fit through your letterbox in tamper-proof packaging. By placing an order on our website, you confirm that it is safe and appropriate for a package containing medicines to be posted through your letterbox, if the carrier is able to do so. You should notify our customer support team if it is not safe for the package to be posted through the letterbox, for example due to animals or small children.

Deliveries containing pharmacy-only or prescription medicines may require a signature on receipt. 

Delivery is free for all NHS prescriptions.


Royal Mail

Royal Mail are the most widely recognised mail delivery company in the UK. Being on the UK’s 29 million doorsteps six days a week means they offer unparalleled price and convenience. The Independent Pharmacy uses Royal Mail’s Tracked 48, Tracked 24, and Special Delivery Guaranteed parcel services to offer reliable, fully-tracked delivery at very competitive prices. Your Royal Mail parcel will arrive with your normal daily delivery of post.

Please note: Royal Mail do not deliver on Sundays or Bank Holidays - this should be taken into account when ordering. 

If you are not home to accept your delivery, a card should be left by the Royal Mail representative. This card will provide details of where you can collect the order or how to arrange re-delivery.

Should you be unable to collect your missed delivery or arrange for your medication to be redelivered by Royal Mail, the pharmacy can resend your medication to the same, or a different address provided it has been returned to us and this happens within a 30 day window.

Once a package has been shipped with Royal Mail we advise that you are bound to the terms and conditions of their use together with the terms and conditions contained herein.

You have the right to cancel your order up to the point when your treatment is dispatched. The pharmacist must destroy any medication within 30 days of it being returned, even un-opened boxes, so we are not able to offer refunds once your treatment has been dispatched.



DPD Local is the most innovative parcel carrier around. Thanks to their industry-leading Predict service, they provide parcel recipients with a one hour delivery window, notified by email, so you don't have to wait in all day. What's more, it enables receivers to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute time-slot. 

As well as keeping customers informed at every stage of the journey, DPD believe in maximising choice and convenience. That's why DPD provide access to a suite of options both on the day of delivery and the night before, allowing customers to take delivery of their goods in a way that suits. If you wish to reschedule, you can:

  • Select an alternative delivery date
  • Opt for delivery to a nominated neighbour
  • Have the parcel left in a specified safe place
  • Collect the parcel from your local DPD Pickup Shop
  • Upgrade delivery to By 12

Please note: DPD do not deliver on Saturdays, Sundays or Bank Holidays - this should be taken into account when ordering. 

Once a package has been shipped with DPD we advise that you are bound to the terms and conditions of their use together with the terms and conditions contained herein.

You have the right to cancel your order up to the point when your treatment is dispatched. The pharmacist must destroy any medication within 30 days of it being returned, even un-opened boxes, so we are not able to offer refunds once your treatment has been dispatched.


Forwarding houses

We are unable to ship orders to mailing or forwarding houses for onwards shipping to locations outside of the UK.


BFPO Postcodes

Unfortunately we are unable to deliver medicines to BFPO postcodes.


Remote Areas

Please be aware that Royal Mail Guaranteed services are not available to all customers in the UK, especially those that live in remote postcodes. Royal Mail advise customers of the following:

We deliver by 17:30 the next working day in the following postcode areas:
AB30 - 39, 41 - 45, 51 - 56
GY9 Alderney (Channel Islands)
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50


We deliver within two working days by 17:30 to the following postcodes areas:
GY1 Herm (Channel Islands)
GY9 Sark (Channel Islands)
PA60 - 75, 78
ZE2, 3


We deliver within three working days by 17:30 to the following postcode areas:
KW16 - non-Town
PH30, 41 - 44


Please note: This applies to our 'Special Delivery' and 'Saturday Guaranteed' services.


International Orders

We are currently unable to ship orders outside of the UK.

We are unable to ship orders to mailing or forwarding houses for onwards shipping to locations outside of the UK.

Need to know more about Ear Wax?

Visit our advice area or contact our support team

Otex Ear Drops Reviews

Unsure about a treatment?
Ask our medical team for impartial information and advice about any treatment we provide or medical condition that we treat before you buy.

Frequently Asked Questions

  • Who can use Otex?

    Otex can be used by adults, children and the elderly and is safe to use during pregnancy or breastfeeding. However, pregnant women should always seek medical advice before starting any new treatment. Also, as a general rule, it is advisable to be cautious when using any medicine during breastfeeding, unless it has been prescribed by a doctor.

  • Can Otex be used if you have tinnitus?

    If you suffer from any other ear related problem you should not use Otex unless your doctor has advised you to do so.

  • Is Otex safe for children?

    It is rare for young children to suffer from impacted earwax, so it is a good idea to seek advice from a doctor before attempting treatment.

  • Should I use Otex before having my ears syringed?

    Otex can make the process of syringing much easier. In some cases, it can even negate the need for syringing altogether. You should not need to use any kind of earwax removal drops soon after syringing as it generally requires months for the wax to build up. If you suspect that an earwax problem has recurred sooner, you should seek medical advice.

  • Can you use Otex if you use a hearing aid?

    You should not use Otex if you use a hearing aid. You should seek professional advice if you have a history of any other ear related issue.

  • Can Otex Ear Drops be used with grommets?

    No, Otex should only be used to treat impacted earwax where the eardrum is intact. Grommets pass through the eardrum and may inadvertently allow an eardrop, like Otex, to penetrate the middle ear.

  • Have Otex Ear Drops been tested on animals?

    No. Otex has only been tested on human patients undergoing clinical trials for earwax problems.

  • Do Otex Ear Drops contain any animal derivatives?

    None of the ingredients in Otex Ear Drops are of animal origin.

  • Do Otex Ear Drops contain any nut derivatives?

    None of the ingredients in Otex Ear Drops contain any nut derivative. Otex ear drops contain the active ingredients; urea hydrogen peroxide, which helps to soften ear wax.

Authored By:

A photo of  Chris Newbury

Chris Newbury

BPharm IP

Published on: 29-05-2019

Last modified on: 29-05-2019

Chris is a vastly experienced clinical pharmacist and has been registered as an Independent Prescriber since 2014.

Reviewed By:

A photo of  Leanne Sinclair

Leanne Sinclair


Reviewed on: 29-05-2019

Next review date: 29-05-2021

Leanne is a clinical pharmacist with years of experience working in pharmacy.

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