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Cymalon Sachets

Cymalon Sachets (6 sachets )

Order before 3pm for delivery from Tue. 11 Aug and Wed. 12 Aug.

Description for Cymalon Sachets

Effective relief from the symptoms of cystitis, Cymalon Sachets is one of the most popular cystitis remedies in the UK. Cymalon sachets contain sodium citrate which helps to neutralise urine acidity during an attack of cystitis, providing welcome relief from the burning pain and irritation. Keep them in the bathroom for easy access when first symptoms show.

Product Information

  • Age: 12 years +

    Maximum per order: N/A

  • Pregnancy: Not suitable

    Breastfeeding: Not suitable

Dealing with cystitis can be an unpleasant and painful experience. Cymalon sachets offer an effective treatment for cystitis related symptoms, and are one of the most popular remedies in the UK.

The sachets contain sodium citrate, which works with your body to neutralise the acidity within your bladder, delivering an effective and welcome relief from discomfort and irritation.

Cystitis is a form of urinary tract infection (UTI) and creates an inflammation of the bladder. Cystitis is usually caused by some kind of harmful bacteria, causing you to urinate frequently and painfully.

Once the urinary tract becomes infected, harmful bacteria begin to turn your bladder into an acidic environment, helping them to rapidly grow and spread. This makes your urine acidic, causing burning pains when you urinate. Sodium citrate works to decrease the bladder’s acidity, decreasing discomfort and making it harder for the bacteria to reproduce.


Cystitis in an infection that mainly affects women – it is thought that almost 50 percent of women will suffer from cystitis at least once during their lifetime. Cystitis usually occurs in women who are: young, sexually active, pregnant, menopausal, or elderly.

The body will usually clear itself of the infection after a few days; however treatments such as antibiotics and Cymalon will help to combat the symptoms, making the condition more manageable.

There are numerous symptoms associated with Cystitis, including:

  • Burning or stinging during urination.
  • An increased desire to urinate.
  • A sensation that you are unable to empty your bladder.
  • General pain across the abdominal area.


Cymalon sachets can be used as an effective symptomatic relief from the detrimental effects of cystitis. Sachets should be taken orally with water over a two day period.Cymalon is recommended for use by adults only. Cystitis is painful and Cymalon sachets help by alkalising the urine and soothing the burning sensation when you urinate. They also make the surrounding environment in the bladder less suitable for replicating bacteria.

For further relief, consider taking pain killers and drinking cranberry juice.

Additional help for chronic cystitis sufferers:

Repeated and continuous attacks of cystitis can be both painful and detrimental to your quality of life. The unpredictable nature of the attacks means that it is important to always have a safe and effective treatment on hand. Antibiotic treatments are available from the Online Doctor service and can be used as a back-up supply, allowing you to treat the condition as and when needed.


*Prescription medicines are supplied subject to a medical consultation at the discretion of a doctor.

To treat your cystitis effectively you should dissolve one sachet of Cymalon in a cold glass of water, three times a day. During this treatment it is important to drink as much water as possible, helping to flush the harmful bacteria out of your bladder.


Side effects of Cymalon sachets are minor and can include:

  • Increased flatulence.
  • Increase in urination.

Always read all packaging and product information before taking any medication or treatment. If you have any concerns about any of the information listed above then always speak to your doctor.







There are three active ingredients contained in Cymalon, they are:

  • Sodium citrate 2.82g, citric acid (anhydrous) 1.06g
  • Sodium bicarbonate 1.20g
  • Sodium carbonate 0.13g

There are also three inactive ingredients contained in Cymalon, they are:

  • Caster sugar
  • Sodium saccharin
  • Lemon flavor natural.

Always fully read any instructions and warning before using a product, taking the time to make sure it is appropriate for you.

Cymalon should not be used if you have:

  • An allergy to any of the ingredients listed above.
  • High blood pressure
  • Kidney problems
  • Heart disease
  • A salt restricted diet
  • Pregnant


Cymalon sachets should not be used by men or children. If your symptoms persist after four days, or your symptoms keep recurring, speak with your doctor or pharmacist.

You should also talk to your doctor if you are currently taking any other medications.

Each sachet of Cymalon contains 1047mg of sodium. This is an important consideration for individuals who are controlling their sodium intake.

It also contains the chemical sucrose. If you are allergic to any sugars, or suffer from diabetes, speak to your doctor before beginning this medication.


Please read all packaging and the Product Information Leaflet before taking any new medicine and inform your doctor of medicines you are taking or intend to take.

Delivery & Shipping Information

Please note that due to the current situation with COVID-19, Royal Mail are experiencing some delays. This may mean that your order takes longer to arrive than you would normally expect. We are working hard to ensure that, where possible, all orders placed before 15:00 are still dispatched the same working day.


UK Orders

We offer FREE standard tracked delivery on orders over £40.

The following delivery options are available:

  • Standard Tracked Delivery - 3 - 5 day delivery - £2.95
  • Express Tracked Delivery - 1 - 3 day delivery - £4.45
  • DPD Next Day - 1 - 2 working days - £6.95
  • Special Delivery (Guaranteed before 21:00) - £8.95
  • Saturday Guaranteed before 21:00 - £10.45

Important Delivery Information

All our orders are sent out using Royal Mail (unless stated). We always aim to dispatch all Royal Mail orders received before 15:00 the same working day. Any orders received after 15:00 or over the weekend will be dispatched the next working day. Orders will not be dispatched on weekends or bank holidays.

All orders are subject to approval by our team of doctors and pharmacists. Your delivery date in the checkout is subject to your consultation being approved by our healthcare team.

All orders can be fully tracked from your dispatch email and in your account.

We ensure all parcels are in plain packaging for discreet delivery of your medicines and pharmacy goods. Where possible, we will attempt to size all parcels to fit through your letterbox in tamper-proof packaging. By placing an order on our website, you confirm that it is safe and appropriate for a package containing medicines to be posted through your letterbox, if the carrier is able to do so. You should notify our customer support team if it is not safe for the package to be posted through the letterbox, for example due to animals or small children.

Deliveries containing pharmacy-only or prescription medicines may require a signature on receipt. 

Delivery is free for all NHS prescriptions.


Royal Mail

Royal Mail are the most widely recognised mail delivery company in the UK. Being on the UK’s 29 million doorsteps six days a week means they offer unparalleled price and convenience. The Independent Pharmacy uses Royal Mail’s Tracked 48, Tracked 24, and Special Delivery Guaranteed parcel services to offer reliable, fully-tracked delivery at very competitive prices. Your Royal Mail parcel will arrive with your normal daily delivery of post.

Please note: Royal Mail do not deliver on Sundays or Bank Holidays - this should be taken into account when ordering. 

If you are not home to accept your delivery, a card should be left by the Royal Mail representative. This card will provide details of where you can collect the order or how to arrange re-delivery.

Should you be unable to collect your missed delivery or arrange for your medication to be redelivered by Royal Mail, the pharmacy can resend your medication to the same, or a different address provided it has been returned to us and this happens within a 30 day window.

Once a package has been shipped with Royal Mail we advise that you are bound to the terms and conditions of their use together with the terms and conditions contained herein.

You have the right to cancel your order up to the point when your treatment is dispatched. The pharmacist must destroy any medication within 30 days of it being returned, even un-opened boxes, so we are not able to offer refunds once your treatment has been dispatched.



DPD Local is the most innovative parcel carrier around. Thanks to their industry-leading Predict service, they provide parcel recipients with a one hour delivery window, notified by email, so you don't have to wait in all day. What's more, it enables receivers to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute time-slot. 

As well as keeping customers informed at every stage of the journey, DPD believe in maximising choice and convenience. That's why DPD provide access to a suite of options both on the day of delivery and the night before, allowing customers to take delivery of their goods in a way that suits. If you wish to reschedule, you can:

  • Select an alternative delivery date
  • Opt for delivery to a nominated neighbour
  • Have the parcel left in a specified safe place
  • Collect the parcel from your local DPD Pickup Shop
  • Upgrade delivery to By 12

Please note: DPD do not deliver on Saturdays, Sundays or Bank Holidays - this should be taken into account when ordering. 

Once a package has been shipped with DPD we advise that you are bound to the terms and conditions of their use together with the terms and conditions contained herein.

You have the right to cancel your order up to the point when your treatment is dispatched. The pharmacist must destroy any medication within 30 days of it being returned, even un-opened boxes, so we are not able to offer refunds once your treatment has been dispatched.


Forwarding houses

We are unable to ship orders to mailing or forwarding houses for onwards shipping to locations outside of the UK.


BFPO Postcodes

Unfortunately we are unable to deliver medicines to BFPO postcodes.


Remote Areas

Please be aware that Royal Mail Guaranteed services are not available to all customers in the UK, especially those that live in remote postcodes. Royal Mail advise customers of the following:

We deliver by 17:30 the next working day in the following postcode areas:
AB30 - 39, 41 - 45, 51 - 56
GY9 Alderney (Channel Islands)
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50


We deliver within two working days by 17:30 to the following postcodes areas:
GY1 Herm (Channel Islands)
GY9 Sark (Channel Islands)
PA60 - 75, 78
ZE2, 3


We deliver within three working days by 17:30 to the following postcode areas:
KW16 - non-Town
PH30, 41 - 44


Please note: This applies to our 'Special Delivery' and 'Saturday Guaranteed' services.


International Orders

We are currently unable to ship orders outside of the UK.

We are unable to ship orders to mailing or forwarding houses for onwards shipping to locations outside of the UK.

Need to know more about Cystitis (UTI)?

Visit our advice area or contact our support team

Cymalon Sachets Reviews

Unsure about a treatment?
Ask our medical team for impartial information and advice about any treatment we provide or medical condition that we treat before you buy.

Authored By:

A photo of Dr Donald Grant

Dr Donald Grant

MB ChB DRCOG MRCGP Dip.orth.med

Published on: 20-09-2016

Last modified on: 20-09-2018

Dr Don Grant is a GP with over 30 years experience and is the Clinical Advisor at The Independent Pharmacy

Reviewed By:

A photo of  Andy Boysan

Andy Boysan


Reviewed on: 20-09-2018

Next review date: 20-09-2020

Andy is a co-founder, the superintendent pharmacist and director at The Independent Pharmacy.

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