Web Accessibility Statement

Ways to make our website easier to use

The Internet can be a great enabler and source of freedom for disabled users. As such, the value of The Independent Pharmacy to our disabled and aging patients depends on its accessibility.

This is an area of importance for The Independent Pharmacy. In keeping with our obligations under the Equality Act, we are committed to ensuring that The Independent Pharmacy website is as accessible to disabled and elderly people as reasonably possible.

We are committed to ensuring that theindependentpharmacy.co.uk is accessible to everyone by conforming to web accessibility guidelines (Worldwide Web Consortium website). (Opens new window). 

In this section

We provide a range of information to help people access our site. You can find out about:

  • how to customise your view of the site including changing the text size, colour, the background colour
  • the range of assistive technologies available to people with sensory or physical impairments
  • the ways in which The Independent Pharmacy is working to make our online information compliant with accessibility standards
  • useful links to further accessibility information.

If you have any questions or suggestions regarding the accessibility of this site, or you struggle to use our website for any reason, please contact us by email (support@theindependentpharmacy.co.uk), telephone (0333 2200 519) or live chat where one of team will be happy to offer help and advice.

Resizing the text

You can change the size of text displayed on the website by adjusting the browser settings. Don’t worry about changing the settings either – it’s easy to do and easy to change back. The following links will take you to guidance produced by the General Medical Council (GMC) in a new window:

Changing the text or background colour

If you are having difficulty reading the black text against a white background, it is possible to change the colours of the text and background by adjusting the browser settings - it’s easy to do and easy to change back. The following links will take you to guidance produced by the General Medical Council in a new window:

Note - At the moment Safari does not have any options to change text and background colours.

More help customising your computer to your requirements

If you have not found information here to help you view or navigate our site more easily, a visit to the BBC’s My Web, My Way website (opens new window) might help.

It is an excellent site that provides advice and help to all those people who would benefit from making changes to their browser, operating system, or computer to be able to view and navigate websites more easily.

Helping people access our website using assistive technologies

There are a wide range of assistive technologies available to help people access the information on our website.

The GMC provide a summary of the different technologies and which people they cater for (opens in a new window).

Standards compliance

The Independent Pharmacy is working to make this website as accessible to everyone as possible. Some of the steps we take to achieve this include:

  • Meaningful alternative text (known as "alt text") has been supplied with all images on our website. Where a user cannot see the image, they will still be able to read the alt text.
  • All links have been written to make sense when taken out of context.
  • HTML heading tags are used to convey document structure. H1 tags are used for main titles, H2 tags for subtitles etc.
  • Care has been taken to ensure colours are generally of strong contrast for on-screen reading. No information on the site is solely dependent on colour to be intelligible.
  • The Independent Pharmacy has used plain English where possible. However, as The Independent Pharmacy provides medicines and medical advice online, sometimes we need to include medical and other professional terms where appropriate. 
  • Style sheets are used to control layout and presentation.

Useful links and resources

The BBC have put together a set of useful web links related to accessibility on the world wide web (opens in new window):

Can't find what you're looking for?

If you can't find what you are you looking for, please contact our support team on 0333 2200 519 or chat online for help and advice.

Your basket

Your basket is empty

Start shopping

Did you know you can search from anywhere on the site? Simply press 's' on your keyboard and our quick search tool will appear.

Alternatively you can view a list of all of our treatments and treated conditions.

If you can't find what you are looking for, please contact our support team on 0333 2200 519 or chat online.