Can't find the item you've been prescribed? Contact us using the details at the bottom of this page and we can provide you with a quote.
If you have items on your prescription other than those listed above, or you have multiple items and are not sure how to pay, please contact our customer service team using the details below and we will be happy to arrange a quote and payment.
Step 2 - We dispatch your prescription
We dispatch all orders paid for before 3pm on the same working day.
Your prescription will be dispatched on a Royal Mail Tracked or a DPD service and will arrive in one to three working days, depending on your choice of delivery options at the checkout.
DPD also have options for your parcel to be delivered to a local collection point. This is arranged directly with DPD via email or text once your parcel has been dispatched.
You will be emailed a dispatch confirmation containing your tracking number so you can follow the progress of your parcel all the way to your door.
Need some help?
If you have any questions or need any help with the process, you can contact one of our customer service team by emailing [email protected] or calling 0333 2200 519 (local rate). Our friendly UK-based team will be more than happy to help you with any problems you may have.