Adults and children over 12 years, apply Lanacane to the affected area. A 3-5cm strip of cream is usually sufficient. Repeat application, if required, up to three times daily.

Not everyone will experience side effects from using Lanacane cream. On very rare occasions, Lanacane cream can cause a skin reaction known as sensitivity. This reaction can be identified by a reddening of the skin, which is accompanied by minor swelling, blistering, and the itch or irritation becoming more intense. In the unlikely event that sensitivity should occur, or if Lanacane adversely affects you in any other way, stop using the cream and consult with your doctor or pharmacist. 

Lanacane contains the active ingredient;

• Benzocaine 3.0%

Lanacane also contains the following inactive ingredients:

Chlorothymol, docusate sodium, diethylene glycol monoethyl ether, glycerine, perfume, glycerol monostearate, and isopropyl alcohol.

Please read the following warnings carefully to help make sure you are choosing a suitable product.

Do not use Lanacane cream if you are allergic to any of its active or inactive ingredients. Do not use if you are allergic to parabens, paraphenylenediamine, or to commercial hair colourants.  

Do not use if you allergic to any local anaesthetics (butyacaine and procaine) or para-aminobenzoic acid.

Lanacane cream is suitable for adults and children over the age of 12 years. Do not use this cream on large areas of skin, or on infected or broken skin. Avoid contact with the mouth and eyes. Avoid inhaling this medicine.

If you suffer from a slow, irregular heartbeat, or if you have a history of, or are suspected to have abnormal blood pigment levels then don’t use Lanacane cream.

Take extra care if you have general itching all over your body. In this circumstance, it is recommended to consult your doctor first before using Lanacane cream.

Be sure to inform your doctor if you are taking any other medicines prior to use. This will include medicines obtained without a prescription.

Lanacane cream contains sulfonated castor oil, which can cause skin reactions. 

Please read the product packaging and patient information leaflet before using any new medicine and inform your doctor of any medicines you are taking or intend to take.

Delivery & Shipping Information

UK ORDERS

We offer FREE standard tracked delivery on orders over £40.

The following delivery options are available:

• Standard Tracked Delivery - 2/3 day delivery - £2.95
• Express Tracked Delivery - 1/2 day delivery - £4.45
• DPD Next Day - 1 working day - £6.95
• Special Delivery (Guaranteed before 1pm) - £8.95
• Saturday Guaranteed before 1pm - £10.45

Important Delivery Information

All our orders are sent out using Royal Mail (unless stated). We always aim to dispatch all Royal Mail orders received before 4pm the same working day. Any orders received after 4pm or over the weekend will be dispatched the next working day. We aim to dispatch all DPD orders placed before 3pm on the same working day. Orders will not be dispatched on weekends or bank holidays.

All orders are subject to approval by our team of doctors and pharmacists. Your delivery date in the checkout is subject to your consultation being approved by our healthcare team.

All orders can be fully tracked from your dispatch email and in your account.

We ensure all parcels are in plain packaging for discreet delivery of your medicines and pharmacy goods.

Deliveries containing pharmacy-only or prescription medicines may require a signature on receipt. 

Delivery is free for all NHS prescriptions.

Royal Mail

Royal Mail are the most widely recognised mail delivery company in the UK. Being on the UK’s 29 million doorsteps six days a week means they offer unparalleled price and convenience. The Independent Pharmacy uses Royal Mail’s Tracked 48, Tracked 24, and Special Delivery Guaranteed parcel services to offer reliable, fully-tracked delivery at very competitive prices. Your Royal Mail parcel will arrive with your normal daily delivery of post.

Please note: Royal Mail do not deliver on Sundays or Bank Holidays - this should be taken into account when ordering. 

If you are not home to accept your delivery, a card should be left by the Royal Mail representative. This card will provide details of where you can collect the order or how to arrange re-delivery.

Should you be unable to collect your missed delivery or arrange for your medication to be redelivered by Royal Mail, the pharmacy can resend your medication to the same, or a different address provided it has been returned to us and this happens within a 30 day window.

Once a package has been shipped with Royal Mail we advise that you are bound to the terms and conditions of their use together with the terms and conditions contained herein.

You have the right to cancel your order up to the point when your treatment is dispatched. The pharmacist must destroy any medication within 30 days of it being returned, even un-opened boxes, so we are not able to offer refunds once your treatment has been dispatched.

DPD

DPD Local is the most innovative parcel carrier around. Thanks to their industry-leading Predict service, they provide parcel recipients with a one hour delivery window, notified by email, so you don't have to wait in all day. What's more, it enables receivers to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute time-slot. 

As well as keeping customers informed at every stage of the journey, DPD believe in maximising choice and convenience. That's why DPD provide access to a suite of options both on the day of delivery and the night before, allowing customers to take delivery of their goods in a way that suits. If you wish to reschedule, you can:

• Select an alternative delivery date
• Opt for delivery to a nominated neighbour
• Have the parcel left in a specified safe place
• Collect the parcel from your local DPD Pickup Shop
• Upgrade delivery to By 12

Please note: DPD do not deliver on Saturdays, Sundays or Bank Holidays - this should be taken into account when ordering. 

Once a package has been shipped with DPD we advise that you are bound to the terms and conditions of their use together with the terms and conditions contained herein.

You have the right to cancel your order up to the point when your treatment is dispatched. The pharmacist must destroy any medication within 30 days of it being returned, even un-opened boxes, so we are not able to offer refunds once your treatment has been dispatched.

Forwarding houses

We are unable to ship orders to mailing or forwarding houses for onwards shipping to locations outside of the UK.

BFPO Postcodes

Unfortunately we are unable to deliver medicines to BFPO postcodes.

Remote Areas

Please be aware that Royal Mail Guaranteed services are not available to all customers in the UK, especially those that live in remote postcodes. Royal Mail advise customers of the following:

We deliver by 5.30pm the next working day in the following postcode areas:
AB30 - 39, 41 - 45, 51 - 56
GY9 Alderney (Channel Islands)
HS1, 3 - 9
IV21 - 28, 40 - 49, 51 - 56
KA27, 28
KW1 - 3, 5 - 15
KW16 Stromness Town only
PA20 (0&9)
PA28 - 38, 41 - 49, 76, 77
PH15, 17 - 26, 31 - 40, 49, 50
ZE1

We deliver within two working days by 5.30pm to the following postcodes areas:
GY1 Herm (Channel Islands)
GY9 Sark (Channel Islands)
GY10
HS2
PA60 - 75, 78
ZE2, 3

We deliver within three working days by 5.30pm to the following postcode areas:
KW16 - non-Town
KW17
PH30, 41 - 44

Please note: This applies to our 'Special Delivery' and 'Saturday Guaranteed' services.

INTERNATIONAL ORDERS

We are currently unable to ship orders outside of the UK.

We are unable to ship orders to mailing or forwarding houses for onwards shipping to locations outside of the UK.